Make sure that the app is running in the background and that the app is not closed.Ĭheck the charge level of your smartphone. For Android smartphones, please also enable location services. Make sure that your on-board computer and smartphone are nearby and that both devices are switched on.Īlways check that Internet and Bluetooth are enabled on your smartphone. Instructions on how to connect your eBike to the eBike Flow app can be found here. If you have an eBike with a smart system (for example, if you have a Kiox 300/Kiox 500 display) please download the eBike Flow app. eBikes with the smart system are not compatible with the eBike Connect app.
Please note: The eBike Connect app can only be connected to a Kiox or Nyon display.
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